KPMG: A change imperative for internal audit

As businesses embrace the use of intelligent automation across their operations, internal audit functions will come under increasing pressure to also change. Just as intelligent automation can help an organization provide more efficient, responsive, and cost-effective products and services, it can be used to increase the quality, efficiency, and effectiveness of the internal audit function.

A new era for business

In today’s business environment, the only constant is change. Customers are increasingly demanding tailored products and services, provided across a range of channels, and delivered at speeds once thought impossible. Traditional organizations are being forced to up their game as new market entrants turn business models on their heads and engage with customers using innovative technologies unhindered by legacy corporate cultures, systems, and processes.

While people within traditional companies may be conflicted over the use of technologies like intelligent automation to better meet their customers’ needs, at a strategic level, most companies recognize that they must embrace change if they want to survive and thrive. As the status quo quickly becomes obsolete, so will organizations that cling to old ways of thinking and operating.

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