Video on Demand — Root Cause Analysis for Internal Audit

IIA Video On Demand
Register for Root Cause Analysis for Internal Audit

Video on Demand — Root Cause Analysis for Internal Audit

As a complement to the various 1-day training events that James Paterson has been running on this important topic, he has completed a series of videos on root cause analysis for internal audit!

Register: After you have registered, you will receive a confirmation from IIA Netherlands. In addition, James Paterson will send you a personal access link to the event. This link can be used only once and may not be shared with others. The link is valid until August 31, 2025. After that, the link will expire.

The series includes 5 videos totalling just under 4 hours:
 

Video 1: 44m — The Fundamentals

• Explores the critical importance of fact finding
• Distinguishes between immediate, contributing, and root causes
• Highlights areas where global internal audit standards require root cause analysis
• Covers four powerful techniques:
  • Issue tree methodology
  • Various "Five Whys" approaches (including two-legs and three-way)
  • Bow tie diagram
• Concludes with verification methods and the essential 80/20 Pareto principle

Video 2: 59m — Advanced Frameworks

• Deep dive into the fishbone (Ishikawa) diagram
• Explores traditional root cause categories through COSO framework
• Presents eight best practice root cause categories including:
  • Clear roles, responsibilities, and authorities
  • Appropriate design considerations
  • "Human factors" analysis
  • Resource adequacy and prioritization
• Introduces systems thinking principles and cause relationships
• Demonstrates how RCA sheds light on the control environment and risk culture

Video 3: 58m — Practical Applications

• Hands-on implementation of key techniques:
  • 5 Whys and variants
  • BowTie methodology
  • Issue tree approach
  • Fishbone diagram
  • Systems thinking
• Features diverse examples across multiple industries and contexts

Video 4A: 25m — Integration with Audit Methodology

• Why RCA should be a fundamental component of audit methodology
• Application in scoping, data analytics, and work programmes
• Creating more concise reporting
• Aligning root cause categories with IIA Topical Requirements
• Reporting against maturity frameworks and presenting themes to key stakeholders (what and why)

Video 4B: 30m — Continuous Improvement

• Using RCA to enhance internal audit team performance
• Prompting essential questions about:
  • Consequence calculation (current vs. future)
  • Rating methodologies
  • Action plan development and follow-up
• Leveraging RCA as a catalyst for organization-wide improvement
• Supporting first- and second-line function enhancement

Total time: 216 minutes — 4.0 credits

Once you have completed this training you will be in a great position to move ahead with confidence on this topic by taking one of the more in-depth trainings on the application of root cause analysis.

Practical details

• Location: Behind your own computer
• CPE: 4
• Costs: € 200,00 in total (5 videos)
• Teacher: James Paterson

Who should attend?

• Chief Audit Executives
• Internal Audit Managers
• Senior Auditors