Process Audit Workshop 'Champions of Change'

English spoken workshop

The workshop  'Champions of Change: The Managers Guide to Creating Sustainable Improvements in Business Processes' is great for any auditor looking to become more consultative and process-oriented.  It covers topics like a process improvement model, qualitative and quantitative tools, risk management, change management, performance measurement and the ROI on improvements.  There are several case studies and exercises as well so participants can interact and apply the material.  it has been taught to thousands of internal auditors with great feedback and applies to all industries, experience levels and organizational sizes. 

The virtual process audit workshop covers the following objectives:

•  Present a methodology of process auditing and tools to execute it
• Compare/Contrast popular performance improvement movements (6 Sigma, ISO)
• Discuss the role of historic data analysis in process improvement and auditing
• Understand qualitative and quantitative tools for process auditing, see illustrations, examples
• Learn how to do process mapping and conduct effective audit interviews
• Hear the 17 key components for managing and optimizing processes used by successful audit directors
• Gain practical tips to managing business risk and internal controls
• Take away action plan templates to write proper process audit changes
• Understand the importance of change management and project management in process audits
• Learn a credible process to quantify the return on your process audit suggestions
• Take away real cases from using multiple case studies where process auditing was applied

Quotes from past attendees: 

• Your “Champions of Change” is an extremely useful course and represented one of the best uses of my professional development time in recent memory.
• I just wanted to comment that this was one of the best and most useful workshops that I have ever attended.
• Thanks very much for a fantastic course.  Our whole teamed rated it as the best session they have attended.
• The Process Improvement Methodology is very useful as it is much simpler than others I have seen.
• The real life examples make it easy to see how to apply the knowledge in a workplace environment.
• The speaker is the best I have heard in several years.
• The case studies, web sites, Jeff able to add real life examples, all excellent. Jeff is a very enthusiastic instructor and knows his material.
• We'll be using several of the process improvement tools.
• I will incorporate more process improvement tools into internal audits.

Programm September 17 and 18 online: 

08.30 am to 10.30 am
10.30 am  to 10.50 am break
10.50 am to 12.50 p.m 

Jeffrey Berk is CPA, former auditor, process consultant, and author of the Book Champions of Change: The Managers Guide to Creating Sustainable Improvements in Business Process.

He is the COO of a performance improvement technology company and have served as COO of two other successful companies where I applied these concepts in practice.