NEW GTAG: IT Change Management, 4th Edition
Organizations are under increasing pressure to manage change effectively while maintaining control over risks and operational continuity. A structured approach to change management helps reduce disruptions, prevent unintended outcomes, and improve overall service quality.
The newly released practice guide on IT change management provides internal auditors with practical direction to assess and strengthen change processes within their organizations.
Focus on control, risk, and quality
As organizations evolve, change management becomes more complex and critical. The guide supports internal auditors in navigating this complexity by offering a clear framework to evaluate how changes are governed, implemented, and monitored.
Key areas addressed include:
- Understanding the increasing importance and complexity of change management
- Identifying the right questions to assess organizational capability
- Recognising leading practices in change management
- Evaluating the effectiveness of controls
Practical tool for audit execution
In addition to the guidance, the publication includes a practical and customizable audit tool:
IT Change Management – Risks, Controls, and Walkthrough Questions
This tool enables auditors to:
- Assess key risk areas
- Evaluate control design and effectiveness
- Structure walkthroughs and audit procedures
Updated and aligned with current practice
This edition replaces all previous versions of the guide and reflects current developments in IT environments and audit practices. It provides a relevant and up-to-date reference for internal auditors seeking to enhance their role in assessing change management processes.
The practice guide and accompanying audit tool are available for members only, via the IIA platform.
